Customer Feedback

Customer Info*

Contact Email/Whatsapp/Tel*

PA Contact Person*

Dear Sirs/Madams(To Our Dear Clients):

Thanks for your long time supporting and cooperation! In order to offer you better services, ensure our products design, quality, shipment, and service match with your needs the best, please fill in the blank with any of your comments or suggestions, we would adopt your opinions with an open mind, thanks for your coordination!

1. Product Quality:

1.1) Which do you value most when you purchase a good quality product?

product itself company reputation company strength company after-sale service

1.2) What do you think of our product quality?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

1.3) Are you satisfied with our design?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

1.4) Are you satisfied with our packing?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

1.5) Are you satisfied with our timely trouble-shooting solution ability?

Very Satisfied Satisfied Dissatisfied Very Dissatisfied

2. Product Price:

2.2) Compared with other suppliers, do you think the cost-effective rate of PA is high? Does it worth your investments?

3. Service:

3.1) What do you thinks of our service?

①before sale service:

excellent very good fair poor

②sale service:

excellent very good fair poor

③after-sale service:

excellent very good fair poor

3.2) Do you satisfied with our service for your feedback?

①timeliness:

excellent, quick response to our feedback good, response within one day after we feedback poor, comes too late

②dealing result:

excellent fair poor

3.3) Do you think our products are helpful to your business development in the market?

a lot fair no

3.4) What do you think of our products delivery:

excellent,shipped earlier sometimes always on time delays sometime

4. Your other comments and suggestions:

4.1) Does your company have pending projects? If you can cooperate with us,what advice?

4.2) Would you like to offer some constructive suggestions regarding future overall product line?

4.3) Other comments and suggestions

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