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Custome Feedback
Customer Satisfaction Feedback Form
Customer Info*
Contact Email/Whatsapp/Tel*
PA Contact Person*
Dear Sirs/Madams(To Our Dear Clients):
Thanks for your long time supporting and cooperation! In order to offer you better services, ensure our products design, quality, shipment, and service match with your needs the best, please fill in the blank with any of your comments or suggestions, we would adopt your opinions with an open mind, thanks for your coordination!
1. Product Quality:
1.1) Which do you value most when you purchase a good quality product?
product itself
company reputation
company strength
company after-sale service
1.2) What do you think of our product quality?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1.3) Are you satisfied with our design?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1.4) Are you satisfied with our packing?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
1.5) Are you satisfied with our timely trouble-shooting solution ability?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
2. Product Price:
2.1) Compared with other suppliers,what do you think of our price?
pretty low
low
almost same
high
higher
2.2) Compared with other suppliers, do you think the cost-effective rate of PA is high? Does it worth your investments?
pretty high
high
almost same
lower than others
pretty lower than others
3. Service:
3.1) What do you thinks of our service?
①before sale service:
excellent
very good
fair
poor
②sale service:
excellent
very good
fair
poor
③after-sale service:
excellent
very good
fair
poor
3.2) Do you satisfied with our service for your feedback?
①timeliness:
excellent, quick response to our feedback
good, response within one day after we feedback
poor, comes too late
②dealing result:
excellent
fair
poor
3.3) Do you think our products are helpful to your business development in the market?
a lot
fair
no
3.4) What do you think of our products delivery:
excellent,shipped earlier sometimes
always on time
delays sometime
4. Your other comments and suggestions:
4.1) Does your company have pending projects? If you can cooperate with us,what advice?
4.2) Would you like to offer some constructive suggestions regarding future overall product line?
4.3) Other comments and suggestions
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